JOB OPPORTUNITIES

ACCOUNT MANAGER

During it's 17-year history, Kopy-Rite has been involved in the distribution of electronic data. The business has transformed from diskettes to CD-ROM to DVD, and is blazing into USB drives. A project may include the media, printed literature, packaging, and drop-shipping or order fulfillment. Customers include advertising and multi-media companies, public relation firms, and industrial manufacturers.

An Account Manager at Kopy-Rite is responsible for managing all aspects of a client project from quote to a satisfaction follow-up. The projects are face-paced, with a typical job lasting 1-3 days. Anywhere from 10-15 jobs may be going on at any given time.

In addition to direct customer contact, the Account Managers will interface with the internal production manager and external vendors to purchase and schedule jobs. Account Managers operate with a great deal of autonomy, and requires many skills:

• Excellent organizational ability; there are many details to each project.
• Demonstrated analytical and problem solving abilities. Innovative.
• A sense of urgency; this is a face-paced environment.
• Follow-up skills are essential; they can save a project.
• Actively engage with clients to ensure that clients perceive high quality / value from Kopy-Rite. Verify with the client that they feel Kopy-Rite is meeting client needs.
• Strong management skills. Ability to manage multiple priorities and many details. Capable of handling deadline pressure. Assertive enough to smoothly drive the project to completion in a timely manner.
• Good communicator, able to document progress and keep people informed. Establish and communicate client expectations.
• Follow and understand developments that can affect client's projects. Stay ahead of the client.
• Establish and maintain close, friendly working relationships with key customer contacts.
• Maintain the highest ethical standards. Recognize, respect, and honor the need for confidentially.
• Serve as a positive team player.
• Comfortable with executive level communications and occasional negotiations.
• Self-motivated and resourceful.

Email: am07@kopyrite.com

CAN YOU MAKE A DIFFERENCE?

PRE-PRESS PRODUCTION/ DESIGNER

KOPY-RITE, a media duplicator, has an immediate opening on our design and production team. The pre-press/designer will accept artwork and/or concepts from our customers and then use professional graphics tools to combine or create artwork that will be used in the finished product. Products include such items as CD/DVD labels and booklets and tray cards. Frequently, the designer will be asked to place customer's artwork into templates or provide pre-press inspection of existing art files prepared by clients. Other job responsibilities would include: press checking outsourced print work and creating internal marketing materials. Once jobs are approved, the designer will work with the production team to actually print the job.

A successful candidate will have knowledge of PC and MAC. We generally use a PC platform but MAC is required.

Specialized equipment is used to print the artwork onto CD-R discs (recordable CD's). The designer will be responsible for assisting (or running) these printers as necessary, as well as running CD/R duplication equipment.

This is a fast paced environment. Knowledge of this industry is not required. Our primary concern is that you have the same high standards we do when it comes to professionally satisfying the customer. There will be occasional meetings with clients as needed, but most of the work is via phone, fax, and e-mail.

We offer a competitive benefit package including health, dental, vision, and life insurance. We also offer paid time off (including time in your first year) and a SIMPLE IRA (small company 401K) through Schwab with employer matching. Salaries are competitive and based on experience.

KOPY-RITE encourages (or really expects) individual contributions. We only employ those that are self-starters that do not require constant supervision. Employees receive plenty of support and have plenty of latitude to experiment and learn. There are lots of opportunities within the company, but only for those that are willing to improve themselves and the company.

We are located in Troy, off Maple Road (15 Mile) between Rochester and Livernois.

When applying please include your resume, a cover letter and your salary requirements.

NO CALLS, PLEASE!

Email: pre04@kopyrite.com

CAN YOU MAKE A DIFFERENCE?